An International participant’s ticket cancellation & transfer policy

Updated: 2 days ago

An International participant’s ticket can be transferred only to another international participant through the ticketing department. cotanct : tickets@midburn.org


The normal cancellation policy applies if entry to Israel is permitted.


If entry to Israel is not permitted - an international participant may cancel the ticket until August 31st (minus 5% of the price as permitted by law).


A cancelled international participant ticket will be returned to the pool of international tickets allocation.


Participants who register by July 22nd can receive their ticket allocation in the July 31st ticket sale event.


If not all allocated tickets are sold after the July 31st sale event, the participation form will reopen for registration, and the remaining allocated tickets will be offered at the August 22nd ticket sale.


More info. about the tickets program


stay updated - join midburn international group

https://www.facebook.com/groups/835968966445435

https://www.facebook.com/MidburnInternational


FROM MIDBURN TERMS AND CONDITIONS :

Cancellation


The participants are aware and agree that as a general rule, the Midburn Associations activities, including the event itself, are based on donations, participation etc. including the proceeds from ticket sales to the event.


10.1. Payment


Payment for the ticket is done by credit card only. To be clear, the payment is performed by a third party company using an external clearing service, and hence, the transaction is subject to the third party terms and conditions. The Association aims to utilize the services of a licensed company with strict security standards, and which adheres to all the regulations derived from the Israeli Privacy Protection Law.


10.2. Cancellation


Cancelling the transaction is allowed online on the purchasing website, according to the Israeli Consumer Protection Law, within 14 days of purchasing, but not later than 7 days before the beginning of the event. To clarify, it is agreed that for the purpose of this section, the beginning of the event is on September 5th 2021, the day in which the preparations begin on the ground of the event.


10.3. Refund


Following a cancellation as instructed above, the buyer will be eligible for a refund for the original price, of which 5% is deducted as cancelation fee. The buyer or anyone on his behalf will have no claims against the said deduction.


10.4. Early forced cancellation


In the case where the event is cancelled for any reason that does not depend on the organizers, such as but not limited to, cancellation due to the COVID-19 pandemic (hereinafter: “forced cancellation”), and this until September 5th 20201, the following rule will apply:


If the ticket was purchased until July 25th, 2021, the buyer will be entitled to a refund with a 15% deduction including the cancellation fee and lost production costs. The buyer, or any one on his/her behalf, will not have any claim towards the association with regards to the aforementioned deduction.


If the ticket was purchased after July 25th, 2021, the buyer is entitled to a refund with a deduction of 210 NIS as a donation to the event production. The buyer or any one on his/her behalf will not have any claim towards the association with regards to the aforementioned deduction.



10.5. Late forced cancellation


In the case of forced cancellation (as defined above), declared on September 5th 2021 or later, including after the event begins, the buyer will not be eligible for a refund. The buyer or anyone on his behalf will have no claims against the said term.


10.6. Compensation


For the avoidance of doubt, the website admins and the Midburn Association will not be responsible for any direct or indirect damages, whether financial or other, incurred on the buyer due to purchasing the tickets on the website and/or as a result of cancellation or postponement of the event, and any reliance on the event taking place in the stated time is under the buyer’s sole responsibility.


10.7. Reassigning a ticket


The ticket is personal, yet transferable, and can be reassigned no later than 7 days before the beginning of the event as explained above, and subject to the ticket reassignment rules set by the Midburn Association and approved by it.


10.8. How to cancel


To cancel a ticket, you may contact the Ticketing Team by email at Tickets@midburn.org

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